Effective Date: July 12, 2026 Last Updated: July 12, 2026 · Version 1.1 (Beta)
These Terms of Service ("Terms") govern your access to and use of ACS Meridian, including the mobile application, web application, and related services (collectively, the "Service"), operated by Aegis Community Solutions LLC, a North Carolina limited liability company ("ACS," "we," "us," or "our").
By creating an account, joining the beta program, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
ACS Meridian is a credential, certification, and continuing education (CE) tracking platform designed for EMS providers, fire service professionals, nurses, and the agencies that employ or oversee them. The Service allows individual users to track licensure, certifications, and CE progress, and allows participating agencies to view attendance, CE, and compliance information for their affiliated members.
The Service is currently offered as a pre-release beta. This means:
You must be at least 18 years of age to use the Service. By using the Service, you represent that you are 18 or older and have the legal capacity to enter into these Terms. The Service is intended for use by professionals and agencies in the emergency services and healthcare fields and is not directed at children.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information when creating your account and to keep it current. Notify us promptly at support@aegiscommunitysolutions.io if you suspect unauthorized use of your account.
If you join or affiliate with an agency within the Service, you acknowledge and agree that authorized administrators of that agency may view information associated with your membership, which may include your credential status, expiration dates, CE progress, attendance records, and compliance status relevant to that agency. Details are described in our Privacy Policy. You may leave an agency at any time, subject to any records already generated during your membership.
Agencies using the Service are responsible for ensuring they have appropriate authority to view and manage the compliance information of their affiliated members.
ACS Meridian is an organizational and informational tool. It is not an official system of record.
ACS is not liable for any lapse in licensure, certification, employment consequence, or regulatory action arising from reliance on information displayed in the Service.
Clinical Reference Content — Reference Only; Not Medical Advice. The Service includes clinical field-reference features, which may include emergency medical protocols and guidelines published by state EMS offices and other authorities (displayed as the original source document, unaltered), a drug and dosing reference, weight-based calculation aids, and clinical reference tools such as scoring scales, vital-sign ranges, and assessment aids (together, the "Clinical Content").
Certain features of the Service are planned to use artificial intelligence, including AI-assisted extraction of information from uploaded CE certificates and documents. This capability is not active in the current beta — you enter and confirm document details yourself. We will update these Terms before enabling AI processing. When AI-assisted features become available, AI-generated extractions and suggestions:
Where the Service cannot confidently determine a value, it is designed to leave the field blank and flag it for your review rather than guess. You are responsible for reviewing and confirming all AI-prefilled information.
You retain ownership of the documents, certificates, and information you upload to the Service ("User Content"). You grant ACS a limited, non-exclusive license to host, store, process, display, and transmit User Content solely to operate, maintain, secure, and improve the Service. You represent that you have the right to upload your User Content and that it does not infringe the rights of any third party.
You agree not to upload patient records, protected health information relating to patients, or any content you are not authorized to share. The Service is designed to store your professional credential and CE records, not patient care documentation.
You agree not to:
We may suspend or terminate accounts that violate this section.
If you provide suggestions, bug reports, or other feedback about the Service, you grant ACS a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation or compensation to you.
The Service, including its software, design, logos, and content (excluding User Content), is owned by ACS or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.
The Service is distributed through third-party platforms including Apple TestFlight / the Apple App Store and Google Play. Your use of those platforms is governed by their respective terms. The additional terms in Section 19 apply to Apple users.
The Service relies on third-party infrastructure providers (including Amazon Web Services) to host and process data, as described in our Privacy Policy.
The beta is currently provided free of charge. We may introduce paid plans in the future; if we do, pricing and payment terms will be presented before any charge applies. Beta participation does not entitle you to free access after general release.
You may stop using the Service and request deletion of your account at any time. We may suspend or terminate your access at any time, with or without cause, including at the conclusion of the beta program. Sections 6, 7, 10, 11, and 15–18 survive termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR THAT DATA WILL NOT BE LOST.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACS AND ITS MEMBERS, OFFICERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, LOSS OF LICENSURE OR CERTIFICATION, LOSS OF EMPLOYMENT OR INCOME, OR REGULATORY PENALTIES, ARISING OUT OF OR RELATED TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO ACS FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).
Some jurisdictions do not allow certain limitations; in those jurisdictions, these limitations apply to the fullest extent permitted.
You agree to indemnify and hold harmless ACS from claims, damages, and expenses (including reasonable attorneys' fees) arising from your User Content, your violation of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. Any dispute arising out of these Terms or the Service will be brought exclusively in the state or federal courts located in Buncombe County, North Carolina, and you consent to personal jurisdiction there.
(v1 decision, 2026-07-03: no arbitration clause / class-action waiver — disputes go to NC courts as above. Revisit with counsel before scaling.)
If you access the Service on an Apple device: these Terms are between you and ACS only, not Apple. Apple has no obligation to provide maintenance or support for the Service. In the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple may refund any purchase price paid (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing claims relating to the app, including product liability, regulatory compliance, or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-party list.
We may update these Terms from time to time, particularly as the Service moves from beta to general availability. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance.
Aegis Community Solutions LLC 326 Toney Rd, Marion, NC 28752 support@aegiscommunitysolutions.io https://acsmeridian.io